Business and communication help for people who run things
Clear thinking for hard calls.
Plainspoken.Mind helps owners, managers and supervisors who learned on the job make better decisions, run a tighter operation and handle the conversations that matter. Practical advice, in plain English, from someone who has done the work.
Think it through.Say it plainly.Build it your way.
How I can help
Business decisions and operations
A big decision, tight cash, a pricing question, loose operations or a team that's drifting. I look at it from the outside and give you a clear plan.
More →Workplace communication
The conversation you keep putting off, a message that has to land, or a team that talks past each other. Get the words and the approach right before it counts.
More →Ongoing monthly support
A regular outside view for owners who want someone in their corner: monthly check-ins, a sounding board between them, and steady follow-through.
More →From the BBG Owner's Manual
Most bad decisions start as the wrong question.See the seven-step Dossier Method →
How it works
Tell me what's going on
A short, guided form covers the important questions. Rough numbers are fine.
Get a plain plan
A written plan and a short video walkthrough: what I'd do, why, and your first steps.
Talk it through
A video call for your questions and pushback. You leave knowing what to do next. You make the call.
Start free
Most of what I teach is free to read. Two guides, one way of thinking.
Running the business: hard decisions, strategy, customers, money, operations, people and hard times. 30 free chapters and tools, built around the seven-step Dossier Method.
Read it free →Communicating at work: keeping people's attention, the words to use and avoid, what makes people say yes, and talking across generations.
Read it free →Who's behind it
Sebastian L. Zilempe: author of the BBG Owner's Manual and Clear at Work, operations consultant to small businesses, certified bookkeeper and Professional Accounting MBA candidate.